Frequently Asked Questions
Learn more about ministry insurance and the role our company plays in your ministry.
Do you serve ministries in my location?
We are licensed to provide insurance in Pennsylvania, Ohio and West Virginia.
Our current agent is located nearby. Can you provide the same kind of service to us that he can?
YES, and possibly even better! We can provide you with great service even though we serve churches across the entire state. Because we’re an agency specializing in churches, we understand the unique needs of churches. And, with Brotherhood Mutual’s network of quality independent insurance adjusters we can handle your claim as quickly as we can handle a claim in our hometown. Church Insurance Specialists, Inc. has a policyholder claims satisfaction rating of 98.7%!
If our church had a claim how would it be handled by your company?
We want to make sure that your church and its ministries are well taken care of. To ensure prompt service we offer our clients the following options to report claims:
Contact Church Insurance Specialists, Inc.
We encourage you to contact us directly with your claim information. Our Customer Service Representatives are normally available from 8:00 AM to 4:00 PM, Monday through Friday. We will submit the information to the claims department at Brotherhood Mutual on your behalf. Our agency numbers are:
- Toll-Free: 800-743-1709
- Local: 814-618-5532
- Fax: 877-314-5382
- Send email to customer service
- Emergency Brotherhood Mutual Direct ContactsEmergency Claims- Daytime:
If your claim requires immediate attention and you are unable to contact our agency, you may contact a Brotherhood Mutual adjuster directly by calling their toll free claims line at 1-800-333-3371. Emergency Claims- After-Hours:
If your claim requires immediate attention and their office is closed, you may contact a Brotherhood Mutual adjuster by calling their toll-free emergency number at 1-800-933-1849.
How do I find out more about Brotherhood Mutual?
Contact Church Insurance Specialists, Inc. by any of the contact means listed above or visit the Brotherhood Mutual website at BrotherhoodMutual.com.
500 Pine St, Punxsutawney, PA 15767